Frequently Asked Questions
What is a Kink Crate?
Kink Crate is a monthly subscription box service, for adults, that contains kink and BDSM products, personal items, candy, stickers and other creative items.
Every month, your Kink Crate will be packed with 5 to 9 items, a kinky new theme, as well as the informative Kink Crate Handbook. Our handbook is the ultimate guide to your monthly crate, it will give you info on your items and useful tips for how to use them.
How old must I be to shop on this site?
You must be at least 18 years of age to purchase anything from this site.
How much does Kink Crate cost?
$36.95 + shipping
How much is shipping?
Continental USA has flat rate shipping of $9.95. Shipping outside the Continental USA will vary upon location. For a shipping quote, contact us at info@KinkCrate.com
How do I start my Kink Crate subscription?
You can start by going our homepage http://kinkcrate.com/#subscribe, Choose Singles or Couples, Choose your Payment option, then Checkout using PayPal’s site. You can pay monthly or annually. The annual price is discounted so that you get 2 months free if you pay annually!
How Do I Cancel?
When you are ready to cancel you will need to do so through PayPal. Here are the full instructions to unsubscribe through PayPal. (See link below)
When I sign up, how often am I charged?
If you choose a monthly plan, you will be billed once a month on the date of your subscription. Annual subscribers will be billed once a year on the anniversary of their subscription.
When I sign up for an annual subscription, is it all charged at once?
Yes. The full amount is due when you sign up. You will save the costs of two months to sign up for an annual subscription.
Am I charged taxes or fees for renewing or signing up?
No. We only charge you for the crates and the shipping.
When do you ship out my Kink Crate?
Crates are shipped between the 15th and 20th of each month.
Do you have sales or discounts?
Yes, we often create promotional sales on our socials medial sites, and through our newsletter.
Can I cancel my account and resign with a new promotion?
Sorry, our promotions are for first time subscribers only.
How do I join the Kink Crate Newsletter?
Click here to join! http://eepurl.com/clJe5j
I signed up for one month, why am I being charged again?
All of our subscriptions are automatically renewed until you cancel via PayPal.
Click this link for cancellation instructions. https://www.paypal.com/us/selfhelp/article/how-do-i-cancel-a-subscription-faq577#personal
My crate was never delivered, now what?
If you have not already contacted our support team for a replacement, please let us know within 30 days of shipping if you are missing your crate. We would be happy to investigate and further assist. Please make sure your shipping address is updated via your user account to ensure future shipments will be shipped correctly.
Anything else I should know?
We reserve the right to end your subscription at any time, but we will notify you, if that is necessary.